The National Directory of Morticians (Red Book) researches and provides information on each State's Insurance Commission to help locate Insurance Companies quickly.
It is not uncommon to have a large amount of time pass from when a family purchases an insurance policy to the policy being activated. This often causes an issue as Insurance Companies move, change hands, and merge. Contacting them can become an issue.
Funeral Director's use the researched information provided by Red Book to better assist the family in locating the Insurance Company. Helping reduce the amount of frustration and cost a family feels.
Families will want to take notes when talking with a funeral home concerning insurance policies. This will help the family remember what was discussed at a later time. Remember to ask questions and look for clarification when necessary. The funeral director is their to help.
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